I've been tasked with developing the requirements and UX for an
Intranet. The IT folks are talking about a portal model with the
multitude of legacy applications fully integrated as portlets.
I think that a personalized dashboards with single sign-on and links
to apps is OK with info feeds to the dashboard as appropriate.
My fear is that the portlet approach is too complex to successfully
design and implement. This sounds like the type of project destined
to fail. I was wondering if anyone has evidence-based POVs on Portals
vs. Dashboards from a UX / Usability / Project success viewpoint.